by Detlev Artelt | Feb 7, 2013 | Allgemein
The Unified Communications Days 2013 Not only the technology for the realization of Unified Communications has gone through a tremendous development in the last couple of years, but also the awareness of the users and the openness for the usage and implementation has...
by Detlev Artelt | Feb 6, 2013 | Allgemein
Businesscommunication is changing – workshop Tools like telephone, skype, video calling, collaboration-solutions and social media take an increasing role in communication. Their efficient combination and usage however need rethinking in all areas of companies....
by Detlev Artelt | Nov 27, 2012 | Allgemein
Flexible, mobile, individual: The new workplace More and more business companies give thought to the workplace of the future. How will it look like and which modifications will be made? Particularly mobile devices such as smartphones and tablets boost flexibility in...
by Detlev Artelt | Nov 10, 2012 | Allgemein
Every year the ever-expanding technology in business communications presents new tools and new communication channels that accomplish everything not only considerably better but also much faster. But which communication channels do you really want to use in your daily...
by Detlev Artelt | Nov 2, 2012 | Allgemein
Due to demand and in cooperation with the Call Center Club we offer two additional dates in 2012 for the seminar “Multichannel in Contact Center“ Together with the Insitute for Customer Experience Management (i-cem), in cooperation with the Call Center Club and...
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