Businesscommunication is changing – workshop

Workshop Business Communication is changing at the ADDAG in Aachen

Tools like telephone, skype, video calling, collaboration-solutions and social media take an increasing role in communication.
Their efficient combination and usage however need rethinking in all areas of companies. Only if reasonable combinated and assidous used the combination of these tools leads to a positiv work-life-balance, efficient time managment and to an improvement in many areas of the companies and customer communication.


The insert of new communicative devices is wise and possible in many areas. The change of the communication in companies often gives the answer to many everyday questions, like for example:

  • How to reduce the time you spent in traffic jams and on the motorway?
  • How to carry out meetings and follow-up meetings more elegant and timesaving?
  • How to avoid false / lost calls and mailbox ping pong?
  • How to communicate informations and the optimal contact person to customers?


In his lecture Detlev Artelt shows which communications tools are available for possible usage. On the basis of successful practical examples you will see how you can positively influence the business communication in companys by your commitment.

Look forward to a fresh dimension with interaction and many examples given by an experienced senior consultant and trainer.

Microsoft and Unified Communications

In the second part of the lecture the independent consulatn will give an introduction into the exciting topic of „Unified Communication mit Microsoft Lync„. The communication tool Lync is already changing the state of art – concerning the daily work – of many companys. In this regard the new version Lync 2013 is  accompanied by many changes.

Yet more Referents

In addition Dr. Ralf Schadowski, TÜV cert. expertised data protect officer and accrideted IT-Security-Auditor will inform you about „Wie schütze ich meine Daten in Zeiten von neuen Kommunikationswegen?“ („How to protect my data in times of new commication channels“). Stephan Viehoff, Microsoft Expert of ADDAG will talk about „Das neue Office“ („The new office“).

Date and Location:

14th of March 2013, 10 am to about 2 pm at ADDAG GmbH &Co. KG, Krefelderstrasse 121, 52070 Aachen


You receive further information and the possibility to applicate on the websites of Addag.

Every visitor of the event receives additionaly the experts book „PRAXISTIPPS Kundenkommunikation“ from the same named expert book series from Detlev Artelt

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